Are you attending Driving InnovationTM, the Verint Witness Actionable Solutions global user conference? The special room rate of $120 per night at the Red Rock Resort is available only through April 29. Click here for online reservations or ask for the Verint room block if you call. Reserve your room now!
Register two people from the same company for Driving Innovation 2011 by March 31, and a third person attends free! Email us at diconference@verint.com for your special discount code.
During these sessions, a panel of experts will tackle some of the most difficult or widespread problems facing customer service organizations today, with a focus on workforce management (WFM), quality monitoring (QM), or “voice of the customer” analytics (including speech analytics, text analytics, and customer feedback surveys). After our experts respond to a question, we’ll open up the floor for a period of audience participation before moving on to the next question. In previous years, we’ve examined adherence goals, selecting the “right” service levels or behavior metrics, flexible scheduling, and whether compensation should be tied to quality metrics.
Your questions help make these sessions so valuable! If you’d like to suggest a question for discussion, just drop us a line at diconference@verint.com.
Attention, users of Verint® Witness Actionable Solutions® software! Is someone within your organization a customer service innovator? Why not nominate him or her for the 2011 Innovator of the Year award?
Presented annually to a Verint user at our Driving InnovationTM user conference in May, the award recognizes customer service/contact center managers and their respective companies for outstanding customer service accomplishments over the past year.
Nominations are being accepted through April 28 via the Driving Innovation Web site. Check it out and nominate someone today!
Verint is offering an expanded selection of pre-conference training sessions at our Driving InnovationTM user conference in Las Vegas in May. Available for an additional fee of $199 per class, these sessions can provide an economical way for you to attend training and the user conference, all in a single trip. Pre-registration is required for these training sessions, and space is limited. You must be registered for the main conference to be able to register for pre-conference training. For more information, visit www.verint.com/userconference or contact diconference@verint.com.
Why should you attend Driving InnovationTM, the Verint® Witness Actionable Solutions® global user conference in Las Vegas on May 16 - 19? Here are seven great reasons to register now!
Attention, users of Verint® Witness Actionable Solutions® software! Is someone within your organization a customer service innovator? Why not nominate him or her for the 2010 Innovator of the Year award?
Presented annually to a Verint user at our Driving InnovationTM user conference in May, the award recognizes customer service/contact center managers and their respective companies for outstanding customer service accomplishments over the past year.
Nominations are being accepted through April 28 via the Driving Innovation Web site. Check it out and nominate someone today!
Register for Driving Innovation by January 31 to receive 2010 pricing of $595 USD. Standard registration ($795 USD) starts February 1. Buy two conference passes by January 31, and a third person from the same company can attend free!
Keynote speaker, advisor, and entertainer Garrison Wynn will present at Driving InnovationTM, our global user conference, in Las Vegas in May. Since starting his career in sales and marketing, Wynn has worked with some of the world’s most effective corporate leaders and salespeople, from multibillion-dollar manufacturers to top New York Stock Exchange wire houses. Visit www.verint.com/userconference for more information on the conference, which will be held May 16 – 19 at the Red Rock Casino, Resort & Spa.
