Frost & Sullivan, a global growth consulting company, has recognized Verint® Systems with two global innovation awards—the 2011 “Asia Pacific Call Monitoring Systems Vendor of the Year” and the “Latin America Customer Value Enhancement Award in the Contact Center Applications Market.” Both honors reinforce Verint’s commitment to the customer experience, innovation in enterprise workforce optimization (WFO) software, and support among regional channel partners and resellers. Read the press release.