At the 2011 APCO conference in August, FCC Chairman Julius Genachowski unveiled a five-step action plan to chart the transition to Next-Generation 9-1-1 services. Among other things, the plan highlights FCC actions to provide technical information on how to enable text, photo, and video transmission to PSAPs. Beyond transmission and broadband capacity issues, PSAPs also face the need to capture input from multiple information sources. Verint’s Impact 360® for Public Safety Powered by AudiologTM is a solution that can help PSAPs capture, analyze, and make decisions from information in traditional, wireless, radio, and IP calls; photos; text; videos; maps; TTY; and more.  Learn more at www.whoisverint.com.