Are you using Advanced Scorecards in Impact 360® version 7.8 or higher? Did you know that you can replace the Standard Scorecards icons with icons from a custom image directory? The icons show the status of each currently displayed KPI based on actual value or peer value, indicating whether they meet specified variance levels and goals.

 

Here’s how to customize your icons:

 

1.    Ensure that your custom icons have the following dimensions in pixels: h:16 w:15

2.    Rename your custom icons’ filenames so that they match those of the default icons. Make sure you know the Score value you want each of your custom icons to represent: Excellent, Good, Average, Poor, and Bad. When users hover their mouse over an icon, they will see the score value you associated with that icon. 

3.    Create a directory on the application server called: c:\verint\custom_image\scorecards\

4.    Insert your custom icons in the c:\verint\custom_image\scorecards\ folder, using the names you created for them in Step 2.

5.    Restart the Application Server and view the new customized icons in Scorecards. It’s that simple!