AB+F Business Transformation Panel Discussion and Luncheon 2010

November 19; The Ivy Room, Sydney, Australia

 

Business Transformation aims to align the people, process and technology initiatives of a company with its business strategy and vision.  Chris Zaske¾vice president, back office and retail financial services¾will participate in the panel entitled “Developing a Consistent Business Framework for Success” from 12-2 p.m. on November 19.  The discussion will highlight the focus many organizations have on “customer experience” strategies for front-office and other customer-facing parts of the business—as well as explore how deploying business process optimization strategies in the back-office can create operational and cost-efficiencies.