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You’re invited!

Verint® Creative Practices Workshops are a great place to meet other contact center management and users. At these free, half-day events you’ll learn interesting and creative best practices from industry experts.

Learn. Network. Share.

  • Take part in interactive discussions about workforce optimization (Workforce Management, Customer Interaction Analytics, Back Office, and more)
  • Hear “tips and tricks” from industry thought leaders.
  • Hear best practices from a Verint customer.
  • Learn contact center and enterprise creative strategies and best practices that you can take back and put into action in your organization.
  • Network with fellow peers and associates.

Why should you attend?

  • The workshops are educational, interactive events designed for contact center management and users.
  • There will be no sales pitches and no product demos.  The majority of the workshop is networking and discussion groups.
  • Feedback from attendees at previous Spring workshops averaged 4.7 out of a possible score of 5 points in the area of: “Value of the Overall Meeting.”